Terms And Conditions

What information do we collect?

This Facility user Agreement IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR, IF PURCHASED OR OTHERWISE ACQUIRED BY OR FOR AN ENTITY, AN ENTITY) AND KCS(Hereinafter referred to as “KCS”). READ IT CAREFULLY BEFORE COMPLETING THE LOGIN PROCESS AND USING THE WEBSITE. IT PROVIDES A LICENSE TO ACCESS AND USE THE WEBSITE AND CONTAINS WARRANTY INFORMATION AND LIABILITY DISCLAIMERS. BY SELECTING THE LOGIN NOW BUTTON AND/OR USING THE WEBSITE, YOU ARE CONFIRMING YOUR ACCEPTANCE OF THE WEBSITE ACCESS AND AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, THEN DO NOT LOGIN OR USE THE WEBSITE. IN ORDER TO USE THIS WEBSITE, YOU MUST FIRST READ AND ACCEPT THE TERMS OF THIS LICENSE.

COPYRIGHT NOTICE

All Rights Reserved by KCS The Website is a Trademark/Copyright of KCS.

In order to use Website, you must first read and accept the terms of this license.

WHEREAS:
  • The Company is engaged in the business of organizing, daily passenger service operators, travelling agent for booking seats, berths, compartments, coupes, complete bogies on railways, airplanes and other related business.
  • The USER is engaged in the business of organizing, FLIGHT BOOKING related business.
  • The Company has developed its official website namely WWW.GOINKCS.IN has the features of flights.
  • The USER has approached the Company and requested the Company to provide service to the USER intending to purchase or inquiring for any products and/ or services of the Company by using Company's websites or using any other customer interface channels of Company which includes its sales persons, offices, call centers, advertisements, information campaigns etc. to permit them to use of the website.
  • The Company accepted the offer of User and wishes to have a business relationship as subject to the following terms and conditions.
To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions & enabling new product / services

Your information, whether public or private shall be used for the purpose of delivering the purchased product or service requested and additionally analyse and suggest if any other related product / service that shall be suitable for you.

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your sensitive private financial information (such as credit cards) will not be stored on our servers.

1. SCOPE OF THE AGREEMENT:

The Company agrees to permit the User to register its details in the Company’s website. The user shall choose a password and shall maintain the confidentiality of the password and account. The user is fully responsible for all activities that occur while using their password or account. It is the duty of the user to notify the Company immediately of any unauthorized use of their password or account or any other breach of security. The Company will not be liable for any loss that may be incurred by the user as a result of unauthorized use of their password or account, either with or without their knowledge.

The Company reserves the right, in its sole discretion, to terminate the access to any or all Company’s websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.

TERM AND TERMINATION:

This Agreement shall take effect and become binding upon the Parties immediately after the party has signed in into the website.

Notwithstanding anything contained in this Agreement, and without prejudice to its other rights in law or equity and without any liability and judicial intervention, this Agreement may be terminated by the Party not in default (the “Non-Defaulting Party”) by giving a thirty (30) days’ written notice to the Party in default (the “Defaulting Party”) if any of the following events (hereinafter referred to as an “Event of Default”) occurs:

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  • Either Party commits a breach of this Agreement and such breach, if capable of remedy, is not remedied by the Defaulting Party within the aforesaid thirty (30) days’ notice period;
  • Any change in control of either Party. For the purpose of this sub-clause, the Party in respect of which a change in control occurs will be deemed to be the Defaulting Party; or
  • If either Party goes into liquidation (other than a voluntary liquidation for the purposes of reconstruction and where all the rights and obligations are validly assigned), administration or receivership or ceases to carry on its business or is otherwise insolvent or unable to pay its debts on time.

This Agreement may be terminated by the mutual written consent of the Parties.

Upon termination of this Agreement for whatever reason, all the rights and obligations of the Parties hereunder shall cease.

USER’S RESPONSIBILITY:

The USER shall download copy/copies of the Content to be used only by USER for your personal use unless the sub–site you are accessing states that USER may not. By download any Content from website, the USER shall not remove any copyright or trademark notices or other notices that go with it.

The Company reserves the right to compel the USER to remove links to the website, in its sole discretion. Linking to any page of the website other than to the homepage is strictly prohibited in the absence of a separate linking agreement with the Company.

OWNERSHIP:

It is agreed between the parties that, all materials on website, including but not limited to audio, images, software, text, icons and such like (the “Content”), are protected by copyright under international conventions and copyright laws. The USER shall not use the Content, except as specified therein. The USER agrees to follow all instructions on website limiting the way USER may use the Content. The website is the sole and exclusive property of the Company or its licensors. The Company and its licensors retain all right, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the website. The website is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws of worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of the website may violate such laws.

There are a number of proprietary logos, service marks and trademarks found on website whether owned/used by the Company or otherwise. By displaying them on the website, the Company is not granting the USER any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

FEES PAYMENT:

The Company reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. The Company further reserves the right to alter any and all fees from time to time, without notice. The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.

In case, there is a short charging by the Company for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, the Company shall process the refund and intimate the USER of the same. The Company is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.

RIGHT TO CANCELLATION BY THE COMPANY IN CASE OF INVALID INFORMATION FROM THE USER:

The USER expressly undertakes to provide to the Company only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the User would vitiate this agreement and shall disentitle the User from availing the services from the Company.

In case if the Company discovers or has reasons to believe at any time during or after receiving a request for services from the USER that the request for services is either unauthorized or the information provided by the USER or any of them is not correct or that any fact has been misrepresented by them, the Company in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, the Company shall not be responsible or liable for any loss or damage that may be caused to the USER or any of them as a consequence of such cancellation of booking or services.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, the Company shall process the refund and intimate the USER of the same. The Company is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.



Group Fares/Special Fares Terms & Cancellation policies:
  • Group Fares once booked
    • Can be Cancelled @ Penalty as Advised by the respective Airline, 10days before departure i.e D-10.
    • No cancellations will be entertained within D-10.
    • Can be rescheduled @ Penalty as Advised by the respective Airline, 4days before departure i.e D-4.
    • No rescheduling will be entertained within D-4.
  • Name List :
    • User must provide name list between 7 to 4 days prior departure date excluding public holidays and Sundays.
    • Name list provided within 3 days before the departure date will attract a penalty per passenger as advised by the airline.
  • Payment:
    • 100% payment has to be made at the time of booking.
  • Credit Policy:
    • Credit will be given to a maximum amount of INR 50000.
    • Credit amount taken shall be repaid within 7 Days from the date of credit where the travel date is after 7 days from the date of booking.
    • Credit booking will not be allowed for departures within 7 days from the date of booking.
  • Refunds will be provided to the user account as per Cancellation Rule & Penalty.